• Designing and enhancing user experiences for the MyGP app, focusing on usability, engagement, and business goals.
• Collaborating with cross-functional teams to deliver intuitive, data-driven product solutions. 

• Conducting UX research, wireframing, and prototyping to optimize user journeys and conversion rates and deliver user centric design solution.
• Collaborating with stakeholders and developers to create scalable design systems and seamless product experiences.
• Produced scalable Figma design systems with documentation, expediting developer handoff and reducing rework by 30%.
• Collaborated across time zones and stakeholders, ensuring timely delivery of design iterations for international clients. 

• Leading the design of UCB One (Super App), Uclick and Upay with features like DPS(Savings) and Prepaid Card, improving onboarding success and user retention.
• Led UI/UX design for the upay customer, agent, and merchant apps, directly contributing to a 20% increase in onboarding completion rate.
• Enhanced customer, merchant, agent, and DSO apps through usability testing and feedback-driven improvements, resulting in 25% higher user satisfaction (based on post-release surveys).
• Contributing to UCB One Super App’s end-to-end user flow with full design system, enhancing overall usability and alignment with UCB’s digital transformation.
• Conducted market research and BRD analysis to create streamlined user journeys, reducing onboarding time by 20%.
• Conducted accessibility (WCAG)-compliant design audits, reducing usability complaints by 40%.
• Implemented design system updates across platforms to ensure consistency and efficiency in cross-functional development. 

• Led design of multiple features for MetLife 360 Health, contributing to its Best App of Bangladesh Award and positive user feedback.
• Facilitated user research and iterative design for the app, resulting in a 15% increase in active usage and reduced churn.
• Supported the Grameen Digital Health app with interaction design improvements based on health literacy studies. 

• Spearheaded UX design for School of Future (SOF), a government project impacting 300+ schools nationwide. Additionally, redesigned the Classtune and Classpay mobile and web applications to significantly improve user experience and satisfaction.
• Conducted field research and user testing to ensure accessibility and usability for both urban and rural users, reducing onboarding and training time by 30%. 

Design a full functional app for Coin Care group. Steps:

 1. User Research based on the requirements.

 2. Create User flow (Three types of users ).

 3. Make sketches and convert them into wireframes.

 4. Final Visual design and Prototyping.

A freelance project from Upwork. I have been hired for designing their app. 

Steps:

1. competitive audits (analysis similar company's app like UNICEF). 

2. Create Wireframes. 

3. Design and Prototyping.

I have started my freelance journey from 2018. Currently I am doing a full time job but beside that I am also involved in some different short projects as a freelancer.